Case Manager

Company: The Salvation Army Golden State Division
Location: San Francisco
Posted on: February 13, 2026

Job Description:

Job Description Job Description OVERVIEW: The Case Manager is responsible for screening and assessing prospective program participants, including conducting intakes and evaluations related to substance abuse and mental health needs. This position provides counseling and program services to help clients achieve stability, increase their income levels, and gain greater self-determination. DUTIES AND RESPONSIBILITIES: Conduct intakes and assessments Provide case management support and other services Lead mental health and substance abuse disorder groups and individual cases Maintain accurate records of all group meetings, resident participation, and attendance Work with referring agencies and community partners Lead psychosocial and psychoeducational classes Facilitate process group and life skills class Provide referrals for clients needing medical, mental health, and substance use issues Attend and participate in staff meetings Evaluate, record, and report on client's progress Drive to shops for food and supplies Other related duties as required EDUCATION AND EXPERIENCE: High school diploma or equivalent (required) Experience in case management (1 year required) CA driver’s license (required) 21 years of age (required) Bachelor's degree in Social Work or related (preferred) Certification in drug and alcohol in the State of California (preferred) Experience with Microsoft programs Experience working with veterans SKILLS AND ABILITIES: Ability to maintain confidentiality Team player Ability to lead Great communication skills EQUIPMENT USED: Modern Office Equipment and Relevant Software PHYSICAL REQUIREMENTS: Ability to lift up to 25 lbs. (usually file boxes) ADA Statement: Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests if the accommodation needed is reasonable and no undue hardship would result. Acknowledgment of Religious Purposes of The Salvation Army: Please note that The Salvation Army has a religious purpose and status as a church. We ask our employees that they do nothing to their relationship with The Salvation Army to undermine its religious mission. Employees must agree and understand that their services are a necessary part of The Army’s religious purposes and their work-related conduct must not conflict with, interfere with, or undermine such religious programs or The Army’s religious purposes. At-Will: Any employment relationship with this organization is of an “at-will” nature, which means that an Employee may resign at any time and the Employer may discharge an Employee at any time with or without cause. It is further understood that this “at will” employment relationship may not be changed by any written document or by conduct unless such change is specifically acknowledged in writing by an authorized executive of this organization.

Keywords: The Salvation Army Golden State Division, North Highlands , Case Manager, Social Services , San Francisco, California