Guest Service Agent - Parc 55 San Francisco, a Hilton Hotel

Company: Hilton Worldwide, Inc.
Location: San Francisco
Posted on: May 20, 2025

Job Description:

Job Description - Guest Service Agent - Parc 55 San Francisco, a Hilton Hotel (HOT0BM0E)Job DescriptionJob Number:HOT0BM0EWork LocationsParc 55 - a Hilton hotel, 55 Cyril Magnin Street, San Francisco, CA 94102The Parc 55 San Francisco is seeking a Guest Service Agent to join their Front Office team! This role is ideal for someone passionate about customer service and eager to grow in the hospitality industry.The hotel features 1024 guest rooms and is located steps from Powell Street and Westfield San Francisco Shopping Center, making it a perfect spot for both work and leisure. The ideal candidate will have an outgoing personality, at least one year of customer service experience (hospitality preferred), and flexible scheduling.

• Classification: Full-Time
• Shifts: Must be able to work mornings, evenings, overnight shifts, weekends, and holidays
• Wage range: $32.06 to $33.50 per hourResponsibilitiesAs a Guest Services Agent, your duties include greeting and registering guests, assisting with check-out, providing information about hotel services and local attractions, upselling hotel amenities, responding to guest inquiries and complaints, and handling messages.QualificationsWe value candidates who demonstrate Hilton's core values: Hospitality, Integrity, Leadership, Teamwork, Ownership, and a sense of urgency. Key attributes include quality, productivity, and customer focus.About HiltonFounded in 1919, Hilton is a global leader in hospitality, committed to providing exceptional guest experiences. We foster a diverse and inclusive environment with benefits such as health coverage, paid time off, travel discounts, educational support, career development, and more.We consider qualified applicants with arrest and conviction records in accordance with the San Francisco Fair Chance Ordinance.
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Keywords: Hilton Worldwide, Inc., North Highlands , Guest Service Agent - Parc 55 San Francisco, a Hilton Hotel, Sales , San Francisco, California