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Dispatcher

Company: Accurate Courier Services
Location: North Highlands
Posted on: May 5, 2022

Job Description:

Job DescriptionSalary: $16 - $18.00Accurate Courier Services (ACS) has been providing dependable time-critical delivery services for over 20 years. As a leader in our field, we provide logistics/courier services to hospital systems, medical foundations, pharmacies and laboratories. ACS is a top-flight medical courier operation. We are a team of motivated individuals responsible for moving critical parcels (specimens, cultures, etc.) within hospital networks. We are proud to be a part of making a positive impact to people's lives when they need it most. ACS is looking for a dispatcher to join our team. In this role, you will be providing administrative and logistical dispatching assistance in a professional manner to our drivers and customers. You will coordinate and manage efficient and effective delivery methods for our Medical Courier Drivers.Benefits

  • Eligible for Quarterly Bonus Award
  • Medical/Dental/Vision (after 90 days)Job Duties Include
    • Dispatch delivery orders and relay messages and special instructions to delivery drivers
    • Assist in the coordination of safety and DOT regulations
    • Utilize standard forecasting process to generate optimal deliveries, then determine manpower requirements and schedule routes
    • Review inefficient deliveries, making corrections to improve efficiency
    • Review any deliveries that would indicate a service issue, call customer to apologize for the issue and make corrective changes to customer account to eliminate future incidents
    • Communicate with delivery drivers and field offices to gather quality data to enhance customer service and delivery efficiencyMinimum Requirements
      • The position requires a valid and clean California State driver's license
      • Submit to and pass required drug screening
      • High School diploma or GED equivalent
      • You must be flexible with scheduling as on-call, weekend, and holiday hour rotations are a necessity of the position.Desired Skills
        • Strong analytical skills and the ability to work with mathematical concepts preferred
        • Ability to lead others through challenges, obstacles, deadlines and changes with a positive result
        • Ability to thrive in a fast-paced customer service organization and results-driven culture
        • Highly proficient knowledge of Microsoft Office Suite with strong Excel and database skills
        • Excellent written and verbal communicator
        • Prior experience using dispatch tools is a plusAvailability Needed:Tuesday - Saturday

Keywords: Accurate Courier Services, North Highlands , Dispatcher, Professions , North Highlands, California

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