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Store Services Associate

Company: White Cap
Location: North Highlands
Posted on: February 19, 2021

Job Description:



Company Overview Previously known as HD Supply - Construction & Industrial and now know as White Cap Supply Holdings, LLC ("White Cap"), White Cap is made up of four distinct businesses called White Cap, Contractors' Warehouse, Brafasco, and most recently Construction Supply Group. White Cap has over 400 locations across 46 US States and 8 Canadian Provinces. Approximately 7,400 associates provide support for more than 230,000 customers. In addition to value-add services, White Cap offers a portfolio of 400,000 SKUs that include concrete accessories and chemicals, engineered materials and fastening systems, steel products, tools and equipment, building envelope, safety and consumables, and wood products. Job Description & Qualifications Job Summary Responsible for providing all facets of customer service to customers to include merchandise recommendations, product knowledge, project specifications, creating bids and special orders, processing sales and or refunds. May also stage, clean, load, unload, sort, pick, stock, pull or deliver merchandise. Major Tasks, Responsibilities and Key Accountabilities

  • Assists customers with loading or unloading product. Assists delivery drivers with loading and unloading when needed.
  • Greets customers. Recommends and locates merchandise based on customer need.
  • Pulls orders that are to be delivered in a timely manner. Ensures that merchandise being pulled is neither distressed nor defective and that all quantities match the bid pick list.
  • Maintains condition of the store (i.e. free of trash, product in correct location, etc.). Follows company safety policies and procedures.
  • Retrieves shopping carts from the parking lot.
  • Places returned items in appropriate location on the sales floor.
  • Audits merchandise signage to ensure accuracy.
  • Ensures product homes are fully maintained so that product is available for purchase. Nature and Scope
    • Selects correct processes from clearly prescribed rules, past practices, or instruction. Seeks advice and guidance on non-routine or problem areas from supervisor. Deviations from the norm are cleared by the supervisor.
    • Under close supervision, exercises limited latitude/independent judgment. Work typically involves detailed checks or close review of output by a senior coworker and/or supervisor.
    • None. Work Environment
      • Typically located in a comfortable environment but with regular exposure to factors that may cause noticeable discomfort or a moderate risk of accident or illness, such as temperature extremes, moving machinery, loud noises, and fumes.
      • Ability to lift and carry up to 50 pounds in a physical environment. Ability to stand for periods of time up to and exceeding 60 minutes. Ability to make repetitive movements, such as using a 10-key or calculator, bending, or squatting.
      • Typically requires overnight travel less than 10% of the time. Education and Experience
        • HS Diploma or GED strongly preferred. 0-2 years of experience in area of responsibility. Preferred Qualifications & Job Specific Details Preferred Qualifications
          • Must be willing to travel
          • Retail and/or warehousing environment experience preferred. PRID PRID140 Job Locations US-CA-North Highlands Posted Date 23 hours ago (2/15/2021 2:53 PM) Job ID 2020-40804 Business Unit Construction Industrial WC Functional Area Operations Remote Position? No Position Type Full-Time White Cap is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affirmative Action Employer. White Cap considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.

Keywords: White Cap, North Highlands , Store Services Associate, Professions , North Highlands, California

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