?IT Solutions Delivery Lead, R&D Operations
Location: San Rafael
Posted on: June 23, 2025
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Job Description:
Job Description Location: ?San Rafael, Ca? Company Description
BioMarin is the world leader in delivering therapeutics that
provide meaningful advances to patients who live with serious and
life-threatening rare genetic diseases. We target diseases that
lack effective therapies and affect relatively small numbers of
patients, many of whom are children. These conditions are often
inherited, difficult to diagnose, progressively debilitating, and
have few, if any, treatment options. BioMarin will continue to
focus on advancing therapies that are the first or best of their
kind. By providing a foundation for all operations company wide,
BioMarin’s General and Administrative teams support our mission of
providing first and best in class therapeutics to patients who live
with rare diseases. Our teams include groups such as finance,
legal, human resources, corporate compliance and ethics, and
information technology. Come join our team and make a meaningful
impact on patients’ lives. About the Opportunity The IT Solutions
Delivery Lead, R&D Operations role is critical to ensuring
successful development and delivery of Information Technology
strategies which emphasize the IT organization’s leadership role in
“managing information technology” which includes System Ownership
for the R&D organization’s systems which allow the business to
focus on what they are best at. The R&D organization is
responsible for everything from research and discovery to
post-market clinical development. Our customers include Research,
Clinical Sciences, BioMetrics, Clinical Development/Operations,
Pharmacovigilance, Regulatory, Medical Affairs, etc. The position
will maintain full time engagement to the R&D department and
continually capture and examine the unique needs and concerns of
the business to manage the standard support practices and
procedures for identifying, scoping, developing, testing, and
releasing/publishing R&D business systems. The position will
provide system support, maintenance, licensing, data management and
project delivery for the life of their systems. Will be an integral
part of the global R&D IT Solution Delivery and Support team,
with responsibility for developing, maintaining, monitoring, and
supporting an industry specific set of R&D Operations systems.
Will work closely with the business SME’s and IT project managers
to capture and prioritize all requests for the R&D department
and address and/or escalate any data, process and technical issues
that inhibit the vision and enhanced efficiencies of the business
needs and change. Essential Duties and Responsibilities System
Ownership Technical ownership of SAS 9.4, SAS Viya, R-Studio,
Phoenix WinNonLin, PumasAI, etc. Lifecycle Management of
applications to deliver business capabilities while ensuring
efficient allocation of resources across our technology landscape.
Financial responsibility of all system operational expenses. Manage
Software Vendors to ensure SLAs are met and system is up to date.
Manage Licensing for your systems including budgeting and growth
forecasting. Facilitate Application Steering Committees to maximize
value delivered by applications and always improve UX. Participate
in change control boards and design review committees. Bridge the
gap between business needs and technology constraints to develop
the right strategy/solution for the company. Project Delivery
Support new application and system deployment projects with an
emphasis on the software development life cycle (SDLC). Participate
as subject matter expert (and in some cases lead) projects with
project managers, technicians, and business analysts. Develop and
implement technical strategies for various validated/qualified
computer systems with an emphasis on global enterprise systems.
Partner with the business team to implement next-gen applications
and upgrade existing applications. Develop Solution Options based
on user requirements including level of effort and cost estimates.
Champion internal IT standards and best practices during the
design/implementation phase of a project. Provide analytical
support for multiple complex projects; establish work plans and
timelines; co-ordinate with internal and external sources. Organize
technical requirements gathering and solution design sessions with
customers, partners, and other technical resources of all levels.
Developing support plan and ensuring smooth turnover of operations.
System Administration Responsible for managing, administering,
configuring, and maintaining business application operations
through the System Development Lifecycle. Manage Vendors and
Service Providers to ensure system support needs are met. Provide
technical guidance to peers, contingent staff, and support vendors.
Communicate system outages, changes, and overall status to key
business stakeholders. Maintains systems under department control
in qualified state by establishing and enforcing platform standards
aligning with Quality Assurance and Computer System Validation
policy, along with Health Authority regulations. Develop and
administer system procedures for installation, monitoring,
performance utilization, upgrades, backups, recovery, and overall
operations in a validated environment. Develops and maintains
reports, scorecards, and tools to enable regular business
monitoring of system key indicators. Provide tier 3 developer
support for your systems, e.g., root cause analysis, working with
IT peer technology SMEs, and working with vendor support to resolve
issues. Prioritize and support R&D related incident/service
tickets related to owned systems. Continuous improvement of support
processes. Track, prioritize, and fulfill all system enhancement
requests. Plan, build, deploy, secure, integrate, and support
application solutions for R&D. Work schedule may include ‘out
of normal’ work hours for IT support & maintenance. Skills and
Attributes Decision Making: The ability to make sound and effective
decisions from all available information. Collaboration: Seek the
perspective of others and partner with others across and outside
the organization to define and reach a shared goal. Persuade by
effectively sharing information. Influence is based on credibility
and earning the respect of others. Agility and Problem Solving: An
adaptable and flexible attitude, allowing you to approach and solve
a problem by examining it from different angles. Strongly developed
problem-solving skills are crucial in this role. Leadership: Strong
Leadership Skills in Project Definition, Mitigation, and overall
Delivery. Ability to provide constructive feedback to vendors and
service providers. Ability to set technical direction to project
teams and upper management for your systems. Organization: This
role demands high level organizational skills as you will be
managing all aspects of your systems from build and maintain to
financial accrual and forecasting. Communication: Written and
verbal communication to gather information about a problem and
propose solutions. Required to communicate with team members of all
levels. Technical: Deep understanding of SAS architecture (SAS
Grid, SAS Viya, SAS 9.4, etc.) Proficiency in Linux/Unix and
Windows server environments. Shell scripting for automation and
troubleshooting. Familiarity with SQL and connecting SAS to
databases (Oracle, SQL Server, Teradata, etc.) ETL processes and
data warehousing concepts. Managing user roles, permissions, and
authentication (LDAP, Active Directory). Understanding of
encryption, data masking, and compliance requirements. Load
balancing and resource management in grid environments.
Implementing disaster recovery plans. Regular backups of metadata
and configuration files. Automating tasks using shell scripts,
Python, or SAS macros. Scheduling jobs using tools like cron, LSF,
or SAS Job Scheduler. Project management: Strongly developed
organizational and time management skills to move a project from
start to finish. Education and Experience Bachelor of Science or
greater in Computer Science, Business Administration, Information
Technology, Biology, Chemistry or a related technical field or
significant experience in supporting research systems in the
pharmaceutical industry. Desire to have a minimum of 5 years’
experience in technical or business analyst role with a focus on
R&D functional systems and/or Information Technology.
Experience in computer database management, programming, or
software development familiar with developing Power Apps and Power
Automate. Experience with Pharma/BioTech R&D systems such as
SAS 9.4, SAS Viya, R-Studio, Phoenix WinNonLin, PumasAI, etc. Data
analysis expertise familiar with database technologies such as SQL,
Oracle, Excel, Power BI, etc. Delivering mid-to-large size projects
with teams of 5 to 15 members on time and within budget. Have a
general knowledge of the underlying scientific principles applied
to the development and manufacture of biopharmaceuticals. Note:
This description is not intended to be all-inclusive, or a
limitation of the duties of the position. It is intended to
describe the general nature of the job that may include other
duties as assumed or assigned. Equal Opportunity
Employer/Veterans/Disabled An Equal Opportunity Employer. All
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation,
gender identity, national origin, or protected veteran status and
will not be discriminated against on the basis of disability.
Keywords: , North Highlands , ?IT Solutions Delivery Lead, R&D Operations, IT / Software / Systems , San Rafael, California
