Place Manager
Company: DISTRICT WORKS LLC
Location: Oakland
Posted on: March 18, 2026
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Job Description:
Description: Role Overview District Works Place Managers are
frontline staff, brand representatives, and field professionals who
keep public spaces clean, safe, and welcoming. This active,
public-facing role requires standing, walking, and working outdoors
in all conditions while providing radical hospitality, our version
of exceptional customer service. Place Managers may be assigned to
our program serving BART stations, deployed to downtown Oakland or
Oakland Chinatown district routes, or transferred to Maintenance
and Technician Services operations. While responsibilities vary by
program, all Place Managers are expected to show up on time, follow
company policies and procedures, maintain a professional appearance
and attitude, and serve the community with dignity, care, and
respect. This Role Is Ideal for Someone Who: Enjoys working in
public spaces and supporting community members directly Pays
attention to details and takes pride in making public spaces
welcoming, safe, and clean Follows rules, safety practices, and
grooming/uniform standards without exception Stays calm in
stressful situations and communicates clearly with teammates and
the general public Works independently, takes ownership of assigned
tasks, and consistently meets daily goals Wants to make a visible
impact by caring for shared spaces and neighborhoods Requirements:
Minimum Qualifications Stable employment history with no
unexplained gaps longer than 6 months Strong people skills,
impeccable communication, and customer service are required Comfort
using digital devices (tablets/phones) and accountability for
company-issued equipment Physically able to: Stand for long periods
of time, walk 10-12 miles daily, and be able to lift 50 lbs Perform
repetitive tasks and work outdoors year-round Ability to adhere to
strict time management and expectations with a verifiable
performance history of outstanding attendance, punctuality, and
reliable employment records. Able to wear a uniform professionally
with impeccable self-care and grooming routines that enable you to
represent our company professionally in the communities we serve.
Safety & Compliance Impeccable focus on safety - follows all OSHA
guidelines and site safety protocols Wears uniform daily to the
highest standard of presentation Reports hazards, incidents, or
unsafe conditions immediately Maintains equipment and tools clean,
safe, and ready to use Device-free while on duty (no personal
phone/media use) Cultural Fit & Values Alignment Committed to
Radical Hospitality: respectful, patient, and kind with all
community members Dedicated to community service and public space
care Able to maintain boundaries and confidentiality when working
with vulnerable populations Compassionate and patient with
individuals facing mental health or housing challenges Calm,
solution-oriented, and adaptable in crisis or stressful situations
Emotionally steady, open to coaching, and accountable for
performance Preferred Qualifications OSHA-10 or OSHA-30
certification (preferred, not required) Multilingual skills
(Spanish and Cantonese preferred, not required) Knowledge of
Business Improvement Districts (BIDs), Community Benefit Districts
(CBDs), or public space management, like transportation hubs,
parks, and plazas Experience in Customer service, hospitality,
ambassador roles, or transit/public infrastructure environments
Familiarity with the Urban Place Management industry Valid
California Driver's License with a clean DMV record (required for
MATS) How to Apply Applications are only accepted online, through
our website: To be considered, you must submit: A professional
resume in PDF format Select the program you are applying for from
the screening questions and include it on your resume and cover
letter Proper grammar, spelling, and formatting No walk-ins, phone
calls, or unsolicited outreach. All communication will be via email
only. Compensation details: 24.5-29 Hourly Wage
PI57d93e0cc8ec-9118
Keywords: DISTRICT WORKS LLC, North Highlands , Place Manager, Hospitality & Tourism , Oakland, California
