Assistant Store Manager
Company: White Cap
Location: North Highlands
Posted on: October 18, 2020
Company Overview Previously known as HD Supply - Construction &
Industrial and now known as White Cap Supply Holdings, Inc., we are
made up of three distinct businesses called White Cap, Contractors'
Warehouse and Brafasco:
- WHITE CAP is the nation's leading distributor of specialty
hardware, tools, safety supplies, concrete accessories and
materials for professional contractors.
- BRAFASCO is an industrial distributor in Canada specializing in
fasteners, safety supplies and tools.
- CONTRACTORS WAREHOUSE (formerly known as Home Improvement
Solutions) offers remodeling and construction supplies to
contractors and trade professionals through local retail outlets.
With customer-facing locations across the U.S. and Canada, White
Cap Supply Holdings is a leading distributor of specialty concrete
and construction products and services in North America serving
professional contractors across non-residential, residential and
other markets. White Cap Supply Holdings is headquartered in
Norcross, GA, and has approximately 269 locations across 39 U.S.
States and six Canadian provinces. Approximately 5,600 associates
provide support for more than 200,000 customers annually. White Cap
Supply Holdings provides specialty concrete and construction
products serving professional concrete contractors and
self-performing general contractors, as well as all professional
contractors who require power tools and accessories, safety
equipment, and fastening products in non-residential, residential
and other markets. In addition to value-add services, White Cap
Supply Holdings offers a portfolio of 400,000 SKUs that include
concrete accessories and chemicals, engineered materials and
fastening systems, steel products, tools and equipment, building
envelope, safety and consumables, and wood products. White Cap
Supply Holdings is commonly referred to simply as White Cap. Job
Description & Qualifications Job Summary Support the talent
acquisition, development, and retention of branch sales and
operations associates. Adhere to all company policies and
procedures. May manage a location in the absence of the branch
manager. This position requires operation of a company vehicle or a
personal vehicle and such operation is done consistently more than
20% of the average work week. If selected for this position, HD
Supply will run a Motor Vehicle Record (MVR) report. A requirement
of this position is an acceptable MVR report. Major Tasks,
Responsibilities and Key Accountabilities
- Manages the branch whenever the manager is not present or when
the branch does not have an on-site Branch Manager. Assists the
manager in developing strategies to drive branch sales and
- Assists with the coordination of procurement, inventory
control, shipping and receiving, warehousing, and sales in
accordance with policies, principles, and procedures established by
- Solves problems at the branch level. Investigates customer
complaints involving matters such as damaged items, overcharges,
and shipment/delivery delays. Makes necessary resource adjustments.
Manages operational branch level problems, including coaching and
disciplining associates and investigating inventory discrepancies
by running standard and special reports and making adjustments as
required. Approves and processes credit memos.
- Serves customers and works at the counter or inside sales
function as necessary. Ensures all sales orders are billed
correctly and in a timely manner. Schedules staff and analyzes
budgets and variances.
- Interviews applicants and makes recommendations to the manager
for open positions. Trains associates. Plans, assigns, and directs
work. Addresses complaints and resolves problems.
- Implements and applies HD Supply human resources policies and
procedures in a consistent manner designed to develop and maintain
positive associate relations. Nature and Scope
- Experience provides solutions.
- Ensures that work is performed consistently with company
policies and procedures.
- Leads a group or team of support, craft, or lower level
professional associates. Work Environment
- Usually located in a comfortable environment but with regular
exposure to factors causing moderate physical discomfort, such as
dust, fumes, or odors.
- Ability to lift and carry up to 50 pounds in a physical
environment. Ability to stand for periods of time up to and
exceeding 60 minutes. Ability to make repetitive movements, such as
using a 10-key or calculator, bending, or squatting.
- No travel required. Education and Experience
- Typically requires BS/BA in a related discipline. Generally
5+ years of experience in a related field. May require
certification. Advanced degree may offset less experience in some
disciplines. Preferred Qualifications & Job Specific Details
- Wholesale distribution experience.
- Exposure to Six Sigma or other process improvement
- Experience leading change initiatives. \#INDHIS Job Locations
US-CA-North Highlands Posted Date 13 hours ago (10/15/2020 1:06 AM)
Job ID 2020-38935 Business Unit Home Improvement Solutions
Functional Area Operations Remote Position? No Position Type
Full-Time White Cap is an Equal Opportunity
Minority/Female/Individuals with Disabilities/Protected Veteran and
Affirmative Action Employer. White Cap considers for employment and
hires qualified candidates without regard to age, race, religion,
color, sex, sexual orientation, gender, gender identity, national
origin, ancestry, citizenship, protected veteran or disability
status or any factor prohibited by law.
Keywords: White Cap, North Highlands , Assistant Store Manager, Hospitality & Tourism , North Highlands, California
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