Spa Curator
Company: Marriott Hotels Resorts
Location: Truckee
Posted on: April 2, 2026
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Job Description:
Description POSITION SUMMARY Schedule services for individuals
and large groups using spa/salon reservations software system. Call
guests to confirm scheduled services. Answer questions about
available services. Update the reservations/cancellations list
throughout the day, inform providers of last-minute changes, and
resolve scheduling issues as needed by working with
supervisor/manager. Check in guests for appointments, confirm first
and last name, and provide general spa orientation to guests upon
arrival. Promote and sell spa/salon services. Stock and maintain
retail sales items and promote the sale of retail items and
additional spa services. Maintain knowledge of spa services and
amenities. Maintain knowledge of current trends within the spa
industry. Obtain assigned bank and account for contracted monies,
obtain change required for expected business level, and keep bank
secure at all times. Process guest payments for spa/salon services
and obtain payment authorization as needed. Accept and log cash
tips for employees. Balance, scan, and drop receipts with
Accounting. Communicate housekeeping, engineering and maintenance
needs to the relevant departments. Report accidents, injuries, and
unsafe work conditions to manager. Follow all company policies and
procedures; ensure uniform and personal appearance are clean and
professional; maintain confidentiality of proprietary information;
protect company assets. Welcome and acknowledge all guests
according to company standards; anticipate and address guests’
service needs; assist individuals with disabilities; thank guests
with genuine appreciation. Speak with others using clear and
professional language; answer telephones using appropriate
etiquette. Develop and maintain positive working relationships with
others. Comply with quality assurance expectations and standards.
Stand, sit, or walk for an extended period of time. Move, lift,
carry, push, pull, and place objects weighing less than or equal to
10 pounds without assistance. Perform other reasonable job duties
as requested by Supervisors. PREFERRED QUALIFICATIONS Education:
High school diploma or G.E.D. equivalent. Related Work Experience:
Less than 1-year related work experience. Supervisory Experience:
No supervisory experience. License or Certification: None At
Marriott International, we are dedicated to being an equal
opportunity employer, welcoming all and providing access to
opportunity. We actively foster an environment where the unique
backgrounds of our associates are valued and celebrated. Our
greatest strength lies in the rich blend of culture, talent, and
experiences of our associates. We are committed to
non-discrimination on any protected basis, including disability,
veteran status, or other basis protected by applicable law.
Marriott International considers for employment qualified
applicants with criminal histories consistent with applicable
federal, state and local law.
Keywords: Marriott Hotels Resorts, North Highlands , Spa Curator, Customer Service & Call Center , Truckee, California
