Receptionist

Company: Paid U.S.
Location: North Highlands
Posted on: November 12, 2021

Job Description:

POSITION SUMMARY:

World Relief is a unique and invigorating place to work. We are looking for talented, ambitious and collaborative people to come alongside our mission, vision and values as we partner with churches to empower the most vulnerable in the world. We hope these resources provide more insight into your hiring journey with us.

The Receptionist provides administrative and clerical support to all the functions of the WR Sacramento field office. WRS provides Resettlement, Integration and Immigration Legal Services to immigrants and refugees in the Sacramento area and creates community and belonging by integrating donors and volunteers into our work. The Receptionist will support refugees and immigrants by connecting them with our services and support our network of partners by providing them with information on how to come along to support the community.

ESSENTIAL FUNCTIONS:

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
  
• Provides general administrative duties such as answering phones, voicemails, responding to emails
  
• Facilitate basic in-person and telephone intake of new and returning participants for purposes of scheduling and relaying messages to program staff
  
• Provide reception to current and potential participants, and other visitors to the office
  
• Facilitate participant communication regarding case updates, requests for new services, and referrals to other programs/legal counsel
  
• Open, distribute and process incoming mail and prepare outgoing mailings and take them to the post office
  
• Input intake-related information into WR Sacramento database
  
• Assist staff members in proposed projects
  
• On occasion, assist in workshop events
  
• Maintain a clean, organized, welcoming and informative environment in the office reception area
  
• Assist with improvement of internal administrative systems
  
• Maintain clear communication with WR Sacramento staff, participants, and external partners
  
• Prepare case files for proper disposal
  
• Data entry
  
• Other duties as assigned by supervisor
  
  KNOWLEDGE, SKILLS & ABILITIES:
  
  
  • Alignment with WRS core values of serve, drive, care
    
  • Responsive and resourceful approach to providing services and information
    
  • Confident in providing instruction, setting expectations, and clearly communicating next steps
    
  • Self-starter with a curious mindset, positive attitude, and excellent problem-solving skills;
    
  • Ability to work and communicate effectively and sensitively with people of diverse cultural and religious backgrounds
    
  • Be personable and able to handle interactions with visitors in a professional and courteous manner
    
  • Organization skills
    
  • Data entry skills
    
    REQUIREMENTS:
    
    
    • Mature and personal Christian faith
      
    • Committed to the mission, vision, and values of World Relief
      
    • Desire to serve and empower the Church to impact vulnerable communities
      
    • High school diploma or equivalent required
      
    • Working knowledge of Microsoft Office 365 applications (Excel, Word, OneDrive)
      
    • Experience in data entry
      
    • Fluent in English, both spoken and written
      
    • Proficiency in one or more common immigrant languages highly desirable (Dari, Pashto, Farsi, Ukrainian, Russian, Spanish)
      
      PHYSICAL DEMANDS:
      
      The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
      
      
      • While performing the duties of this job, the employee is required to have ordinary ambulatory skills sufficient to visit other locations
        
      • The ability to stand, walk, stoop, kneel, crouch, and manipulate (lift, carry, move) light to medium weights of 10-15 pounds
        
      • Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read application information
        
      • The employee frequently is required to sit, reach with hands and arms, talk and hear
        
        WORK ENVIRONMENT:
        
        
        • General office setting
          
        • Great lengths of time working on computer, reading from computer screen, entering information, standing at copier or fax machine, and some time on the phone or in skype meetings may be required
          
        • Year-end archiving activities involve repeated lifting and bending
          
        • Physical, emotional and intellectual demands
          
        • Equipment used: Employee computer (desktop or laptop), printer, and copier
          
        • All of the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. This job description is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Individuals may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodation. This position description is not all-inclusive and is always under review.
          
          World Relief offers a competitive benefits package (25 hours + per week):
          
          World Reliefcontributes to monthly premiums:
          
          
          • Medical
            
          • Dental
            
            Additional Benefits:
            
            
            • Offer 16 Paid Holidays!
              
            • Vision
              
            • OfferPaidSick andVacationLeave
              
            • PaidMaternity &PaternityLeave
              
            • Parental Leave
              
            • FSAs:Medical & Dependent Care,& CommuterFunding
              
            • Supplemental Life Insurance (employee, spouse, and children)
              
              World Relief pays 100% for eligible employees:
              
              
              • Group Term Life (employee, spouse, and children)
                
              • LongTerm&Short-termDisability
                
              • Accidental Death and Dismemberment (AD&D)
                
              • Long DistantTravel Insurance
                
              • Employee Assistance Program (EAP)
                
                World Relief - Retirement:
                
                
                • 401K & Roth
                  
                • WR matches up to 4%, then an additional quarter percent up to 10%
                  
                • Eligibility:Full Time is eligible after 3 months of employment. Part time is eligible after 1000 hours in a year
                  
                  WorldRelief Discounts(Immediately Eligible):
                  
                  
                  • Verizon
                    
                  • Pet Insurancethrough Nationwide
                    
                  • Home and Auto insurance through Liberty Mutual
                    
                    We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
                    
                    For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.
                    
                    Legal Background in the United States
                    
                    World Relief is both an equal opportunity employer and a faith-based religious organization. This means that we conduct hiring without regard to race, color, ancestry, national origin, citizenship, age, sex, marital status, parental status, membership in any labor organization, political ideology, or disability of an otherwise qualified individual. The status of World Relief as an equal opportunity employer does not prevent the organization from hiring staff based on their religious beliefs, so that all staff share the same religious commitment.
                    
                    Pursuant to the Civil Rights Act of 1964, Section 702 (42 U.S.C. 2000e 1(a) World Relief has the right to, and does, hire only candidates who agree with World Relief's Statement of Faith.

Keywords: Paid U.S., North Highlands , Receptionist, Administration, Clerical , North Highlands, California